At the Collection Pro 2021 Conference, the Prospects for the Use of Negotiations and Mediation when Working with Debtors Outlined

Business partners' contact to a mediator can be a more effective tool for resolving a dispute than going to court. In the course of mediation, not only the open causes of the conflict are investigated, but also those that are not on the surface.
You can read more about the benefits of mediation in disputes between business partners here Mediation of a conflict between business partners.